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We've been helping families and businesses make more of their finances for 125 years. We've shared their dreams, helped make budgets work harder and built financial plans to last them the rest of their lives. And in that time, we've built a solid track record of service, stability and reliability.
Our Values
At First Citizens Bank, we've been helping people do more with their money since 1898. We've grown a lot in the years since, but have never forgotten that financial decisions are life decisions. And that our work makes a difference for the people, businesses and communities we serve—and for the associates on our team. As we like to say, money isn't everything, but so much depends on what you do with your money.
Our Purpose
Better banking. Better tomorrows.
The Way We Work
- Long-Term Thinking: We build relationships that last with deeper learning and more effective ideas, solving problems and creating opportunities.
- Service Excellence: We're dedicated to helping the people, companies and institutions that rely on us, acting always with integrity, transparency and respect.
- Powerful Results: From our customers to our associates to our communities, we strive to create better outcomes and a better world.
DIVERSITY, EQUITY & INCLUSION
The principles that shaped First Citizens Bank will continue to guide us for generations. If you ask around, you're likely to hear good things about our bank. It starts with our associates, who strive to deliver better banking for better tomorrows. Our goal is to nurture a diverse, equitable and inclusive working environment because we understand that when all our differences converge, we create a synergy that enhances associate and customer relationships and drives innovation of our products and services.
Join the Forever First family
Our success is rooted in a culture that prioritizes family, stability and building bonds in our communities.
What makes us different:
People-first from day one
- We build life-long relationships—with families, companies, communities and associates—that last for decades.
- As a family-controlled bank, we treat our associates like family.
- You can count on us for the same great service as a small bank with the resources of the national bank we've become.
Be a part of our growth
- Because we’re a growing organization, we have opportunities for you to make an impact.
- Whether you’re helping us start a new team or joining an existing team, we hire builders who want to help us grow our brand.
- We're looking for people who want to build a career with us, not just a job.
Forever Strong
What sets First Citizens apart? Strong leadership, enduring values and a commitment to helping people and businesses prosper by keeping an eye on their long-term success.
Forever Stable
Taking care of customers—year in, year out—isn’t just our track record. It’s our promise.
Forever Family
Whether you’re a client or an associate, you’re family at First Citizens. We have a history based on a strong family foundation and it shows.